Skip to content
Close
Request a Demo
Request a Demo
partnership

VP of Sales Operations

 

 
 
 
 

VP of Sales Operations 

About PharmaForce

PharmaForce is a leading provider of innovative pharmacy solutions, specializing in 340B Third Party Administration (TPA) and Pharmacy Benefit Management (PBM) services. We leverage cutting-edge technology and industry expertise to help healthcare providers, payers, and patients navigate the complex landscape of pharmacy management. Our mission is to enhance patient care and access to medications by optimizing pharmacy programs across the spectrum. At PharmaForce, we foster a culture of innovation and collaboration, continuously striving to develop solutions that make healthcare more accessible and affordable for all.

Position Overview

The VP of Sales Operations will be a critical leader in building and scaling PharmaForce’s commercial infrastructure. This role will drive forecasting rigor, pipeline discipline, pricing standardization, and CRM optimization to enable consistent revenue growth and improved sales productivity. This is a high-impact, hands-on leadership role that partners closely with Sales,  Finance, Marketing, and Executive Leadership to deliver actionable insights and operational excellence across the full sales lifecycle

Reports to: Chief Commercial Officer

What Success Looks Like 

  • Improve forecast accuracy and pipeline quality to enable predictable revenue outcomes 
  •  Increase conversion rates and deal velocity through structured sales processes. 
  • Establish a standardized pricing and quoting framework (Deal Desk) 
  • Reduce time to quote and contract execution 
  • Improve Salesforce adoption, data quality, and reporting reliability 
  • Enable increased quota attainment across the sales team 
  • Reduce ramp time for new hires through process and training improvements 
  • Deliver clear, actionable KPIs and dashboards for leadership decision-making

Key Responsibilities

Sales Process & Pipeline Management

  • Design and implement a structured, scalable sales process across the funnel 
  •  Drive pipeline hygiene, stage definitions, and activity-based selling discipline 
  •  Partner with sales leadership to run weekly forecast and deal review cadences 

Forecasting & Analytics

  • Own revenue forecasting, pipeline analytics, and performance reporting 
  • Translate data into clear insights and actions for revenue growth 
  • Build and maintain KPIs, dashboards, and executive reporting

Deal Desk & Pricing Strategy

  • Establish and lead a Deal Desk function to support quoting and approvals 

  • Create a standardized pricing book and approval workflows 

  • Improve deal margin and consistency in pricing execution 

Contracting & Legal Coordination

  • Own initial review and acceptance of customer agreements, ensuring alignment with pricing, commercial terms, and company standards 

  • Partner with external legal counsel to negotiate and finalize complex agreements with large IDNs and health systems 

  • Improve contract cycle times while maintaining appropriate risk controls and consistency in deal structure

Compensation, Quotas & Territories

  • Support the design and administration of sales compensation plans 

  • Partner with Finance and Leadership on quota setting and territory design 

  • Track performance and ensuring alignment to business objectives 

CRM & Tech Stack Optimization

  • Own and optimize Salesforce (and integrated tools like HubSpot) 

  • Improve data governance, accuracy, and usability 

  • Evaluate and implement tools to enhance productivity and insights

Sales Enablement & Training

  • Partner with leadership to drive sales process adoption and training 

  • Develop programs to improve productivity, onboarding, and effectiveness 

  • Increase CRM adoption and consistent usage across the team 

Cross-Functional Leadership

  • Partner with Finance, Marketing, Product, and Operations 

  • Serve as a key advisor to the CCO and executive team 

  • Drive alignment between strategy, execution, and performance measurement

     

Qualifications

Required

  • 10+ years of experience in Sales Operations, Revenue Operations, or Commercial Excellence
  •  Proven success in building and scaling forecasting, pipeline management, and KPI frameworks
  • Hands-on experience with Deal Desk, pricing, and quote-to-cash processes
  • Strong expertise in Salesforce (or comparable CRM platforms)
  • Experience supporting sales compensation, quotas, and territory design
  • Ability to analyze complex data and translate into actionable insights   
  • Experience working directly with senior leadership and C-level stakeholders
  • Strong communication, presentation, and stakeholder management skills
  • High level of ownership, accountability, and follow-through 

Preferred

  •  Experience in healthcare, SaaS, or data-driven commercial environments
  • Experience supporting organizations >$75-$100M in revenue or rapid growth environments
  • Familiarity with marketing automation and integrated tech stacks
  • Willingness to be on-site periodically to drive collaboration and impac 

What We’re Looking For (Leadership Profile)

  • Data-driven operator who thrives in building structure and discipline
  • Strong business partner who can influence without authority
  • Hands-on leader comfortable with both strategy and execution
  • Passion for building scalable systems that drive predictable growth
  • High emotional intelligence and ability to navigate cross-functional dynami 

What We’re Looking For (Leadership Profile)

  • Opportunity to build the commercial engine from the ground up
  • Direct exposure to executive leadership and strategic decision-making
  • High-impact role tied directly to company growth and performance
  • Collaborative, mission-driven culture focused on innovation and outcomes 

We Offer

  • Competitive pay
  • Health, dental, vision, and life insurance
  • 401(k)
  • Paid time off

Work Environment

  • Location: Hybrid
  • Travel: None
  • Schedule: Full Time

How to Apply

Interested candidates should submit your resume to careers@thepharmaforce.com with the subject line "VP of Sales Operations- [Your Name]"

Equal Opportunity Employer

PharmaForce is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, or any other protected characteristic.