What We Do…
PharmaForce is the Best in KLAS awarded 340B Third Party Administrator that helps Covered Entities and Pharmacies navigate and execute their 340B programs. We believe in the program and its benefits to our healthcare system and patients. PharmaForce 340B solutions are exclusively designed to improve the overall program processes and financial performance of our entities so they can focus on patient care.
We strive to continuously provide reliable and flexible technology, the BEST customer service, and drive down the administrative fees for our entities. Our technology helps our entities remain compliant in the ever-changing regulatory landscape. Our team has decades of experience building and managing Healthcare IT solutions. We have leveraged this experience to bring the best 340B solution suite to the market.
About the role…
The Product Analyst will work with the product managers toward understanding customer problems and turning them into prioritized requirements to drive innovative solutions to customer and market challenges. The product Analyst position will work with the product managers for the overall success of product features as well as coordinating the cross-functional activities involved in product development, release, and customer success. An ideal candidate will have experience with digital products within the healthcare space.
The individual must be detailed oriented, proactive, and solution oriented in coming up with the best and most efficient ways to continually improve. The individual will be able to work with minimal supervision and go above and beyond for our customers.
What You’ll Be Doing…
- Gather and prioritize product and customer requirements.
- Work with internal stakeholders to create buy-in, educate, respond to business needs, and prioritize new features and capabilities.
- Work with subject matter experts across the organization to understand business challenges, current capabilities and develop a robust product roadmap that anticipates business needs for new capabilities.
- Run pilot programs with early-stage products to gauge market demand.
- Analyze customer data, including usability research findings, customer feedback and analytics data to better understand user needs.
- Constantly strive to improve assigned product area and recommend improvements to processes and measures based on experiences.
- Develop an in-depth understanding of processes and technology, enabling a cross-functional perspective on product/process opportunities.
- Collaborate with the technical team to review development progress, demos, and ensuring ongoing progress of development work
- Test new features in our testing environments and in our Production environments
- Formulate release notes and send to users.
- Train/demo team members on new features/enhancements being released.
- Work with sales team for sales demos and presentations.
- Data analytics across multiple products
- Customer survey management
- Assist internal stakeholders with customer report requests
- Maintain custom NDC list designations
What You’ll Need To Have…
- Excellent verbal and written communication skills
- Ability to be extremely detail-oriented
- Ability to interact with and work through the details with multiple parties to resolve issues.
- 1+ years of 340B experience (preferred)
- Bachelor's degree (preferred)
- Strong technical background
- Advanced Excel skills
And by the way, we’re not stuffy and corporate around here. We protect our culture and care about your work environment. Our leadership really communicates and listens! Because of that, we offer perks and benefits such as . . .
- Fully remote full-time role
- 401(k) match
- Health, dental and vision insurance
- Flexible PTO policy
- Core values that promote work-life balance, hold each other to a high standard, and be proactive in our work.
- Opportunity for Stock Options