About PharmaForce
PharmaForce is a leading provider of innovative pharmacy solutions, specializing in 340B Third Party Administration (TPA) and Pharmacy Benefit Management (PBM) services. We leverage cutting-edge technology and industry expertise to help healthcare providers, payers, and patients navigate the complex landscape of pharmacy management. Our mission is to enhance patient care and access to medications by optimizing pharmacy programs across the spectrum. At PharmaForce, we foster a culture of innovation and collaboration, continuously striving to develop solutions that make healthcare more accessible and affordable for all.
Position Overview
We are seeking a talented and motivated 340B Data and Process Analyst at PharmaForce will play a critical role in supporting the Account Management team by managing technical and data-driven tasks essential for client operations. This position focuses on ensuring data accuracy, optimizing processes, and maintaining compliance with 340B program requirements. The analyst will collaborate closely with both internal teams and technical support to address data discrepancies, generate reports, and implement process improvements, enabling the Account Management team to deliver superior client service.
Key Responsibilities
In this position, you will:
Data Management:
- Perform regular reconciliation and validation of various data sets to ensure accuracy and compliance with 340B program guidelines.
- Create, maintain, and manage detailed reports, ensuring timely communication and resolution of issues by technical support teams.
Client and Team Support:
- Provide data analysis and technical support to clients, ensuring their specific needs are met and any discrepancies are promptly addressed.
- Collaborate with clients and internal teams to resolve data-related issues, enhancing overall service quality and client satisfaction.
Process Optimization:
- Identify inefficiencies in existing workflows and propose improvements to streamline processes and reduce manual effort.
- Work with technical teams to develop and implement automated solutions for recurring data management tasks.
Reporting and Documentation:
- Prepare and maintain comprehensive documentation for all tasks and processes, ensuring transparency, consistency, and compliance.
- Contribute to the development and upkeep of process documentation and standard operating procedures (SOPs).
Collaboration and Communication:
- Work closely with the Account Management and technical support teams to ensure alignment on data management tasks and process improvements.
- Effectively communicate with offshore teams to ensure tasks are completed accurately and within the required timelines.
Qualifications
Required
- 2-4 years of experience in a data analysis or technical support role, preferably within the healthcare or pharmaceutical industry.
- Experience with 340B program operations is highly desirable.
Key Competencies
The ideal candidate will demonstrate:
- Strong analytical and problem-solving skills, with the ability to manage and interpret complex data sets.
- Proficient in Microsoft Excel, including advanced functions.
- Experience with data management tools such as Microsoft Access, SQL, or similar databases.
- Excellent verbal and written communication skills, with the ability to convey technical information clearly to non-technical stakeholders.
- Highly organized with the ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
- Familiarity with Salesforce or other CRM systems is a plus.
What We Offer
At PharmaForce, we value our employees and offer a comprehensive package to support your career growth and well-being:
- Competitive salary commensurate with experience
- Comprehensive health, dental, and vision insurance
- 401(k) plan with company match
- Collaborative and innovative work environment
- Remote-friendly work environment
Work Environment
- Location: Remote
- Travel: No
- Schedule: Full-Time
How to Apply
Interested candidates should submit your resume to Careers@thepharmaforce.com with the subject line "340B Data and Process Analyst - [Your Name]"
Equal Opportunity Employer
PharmaForce is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, or any other protected characteristic.