Join Our Team

Our mission is to help our people be better at what they do and be happy while they do it

Manager of Referral Capture Services - USA

What We Do…

PharmaForce is the Best in KLAS awarded 340B Third Party Administrator that helps Covered Entities and Pharmacies navigate and execute their 340B programs. We believe in the program and its benefits to our healthcare system and patients. PharmaForce 340B solutions are exclusively designed to improve the overall program processes and financial performance of our entities so they can focus on patient care.

We strive to continuously provide reliable and flexible technology, the BEST customer service, and drive down the administrative fees for our entities. Our technology helps our entities remain compliant in the ever-changing regulatory landscape. Our team has decades of experience building and managing Healthcare IT solutions. We have leveraged this experience to bring the best 340B solution suite to the market.

About the role…

The individual will be responsible for owning and driving the vision of our Referral Capture Services team. The individual will work closely with our customers to help manage their Referral Captures and day to day program activities. The individual will understand the 340B patient definition guidelines to guide and educate customers on industry best practices for handling referrals. This individual will be responsible for the overall success of the of the Referral Capture Services program; inclusive of selling, contracting, implementing and oversight of day-to-day activities of the program.

The individual must be detailed oriented, proactive, and solution oriented in coming up with the best and most efficient ways to continually improve. The individual will be able to work with minimal supervision and go above and beyond for our customers.

What You’ll Be Doing…

  • Serve as the subject matter expert for the PharmaForce Referral Capture Service Program
  • Establish/Implement processes and workflows to meet the needs of the program, such as referral file interfaces, phone directory for specialists, customer questionnaires, etc.
  • Interact with potential clients to explain the program and help the customer gain an understanding of how we can bring value to their 340B Program
  • Assist customers with reviewing their Policies and Procedures as it relates to their Referral Capture Service activities and assist with revisions as necessary
  • Implement new Referral Capture Service Program customers, including P&P review, obtaining EMR access, and setting up files
  • Provide regular status reports to customers
  • Establish workflows and prescription auditing activities with each customer
  • Develop financial reports and assist with program invoicing
  • Serve as a liaison with other referral partners
  • Develop a training program for new team members as the team grows

What You’ll Need To Have…

  • 1+ years of 340B experience
  • Experience in handling referrals
  • Experience with using electronic medical records
  • Experience developing and leading a team

And by the way, we’re not stuffy and corporate around here. We protect our culture and care about your work environment. Our leadership really communicates and listens! Because of that, we offer perks and benefits such as . . .

  • Fully remote full-time role
  • 401(k) match
  • Health, dental and vision insurance
  • Flexible PTO policy
  • Core values that promote work-life balance, hold each other to a high standard, and be proactive in our work
  • Opportunity for Stock Options

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday

Experience:

  • 340B: 1 year (Required)

Work Location: Remote



Send your Resume/CV to
Careers@thepharmaforce.com