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Operations Analyst - USA

What We Do…

PharmaForce is the Best in KLAS awarded 340B Third Party Administrator that helps Covered Entities and Pharmacies navigate and execute their 340B programs. We believe in the program and its benefits to our healthcare system and patients. PharmaForce 340B solutions are exclusively designed to improve the overall program processes and financial performance of our entities so they can focus on patient care.

We strive to continuously provide reliable and flexible technology, the BEST customer service, and drive down the administrative fees for our entities. Our technology helps our entities remain compliant in the ever-changing regulatory landscape. Our team has decades of experience building and managing Healthcare IT solutions. We have leveraged this experience to bring the best 340B solution suite to the market.

About the role…

The Operations Analyst will be responsible for coordinating and providing analytical support on PharmaForce’s operational issues, review of data collection and analysis to detect deficient controls, and to optimize compliance.

The individual must be detailed oriented, proactive, and solution oriented in coming up with the best and most efficient ways to continually improve. The individual will be able to work with minimal supervision and go above and beyond for our customers.

What You’ll Be Doing…

  • Provide data, information, and reports as needed for other business units within the organization.
  • Create ways to monitor and analyze data to determine anomalies.
  • Determine root cause of identified issues and work with the team to provide overall impact and get them resolved.
  • Ensure all interfaces and data exchanges with our vendors are traceable, valid, and accountable.
  • Identify operational issues and raise to the respective departments and collaborate on solution.
  • Identify data trends and make recommendations for quality improvement.
  • Compile analytical and statistical reports as needed.
  • Develop reports that can be used to educate staff and assist management in tracking the overall financial impact on the organization.
  • Monitor ordering processes.
  • Develop working relationships across multiple teams to facilitate productive exchanges of information.

What You’ll Need To Have…

  • Strong experience and comfort level with Microsoft Excel.
  • Ability to be a self-starter, including strong multi-tasking capability, track record of managing multiple priorities in a fast-paced environment.
  • Ability to professionally communicate in both written and verbal forms with all levels of internal and external customer base.
  • Ability to analyze data issues and troubleshoot problems with data.
  • Passion for working with customers, proactive problem-solving, and embodying a culture to exceed expectations.
  • Experience working in a goal oriented, delivery focused, and dynamic environment.
  • 2+ years of 340B experience preferred.

And by the way, we’re not stuffy and corporate around here. We protect our culture and care about your work environment. Our leadership really communicates and listens! Because of that, we offer perks and benefits such as . . .

  • Fully remote full-time role
  • 401(k) match
  • Health, dental and vision insurance
  • Flexible PTO policy
  • Core values that promote work-life balance, hold each other to a high standard, and be proactive in our work

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